SHIPPING INFORMATION

Please allow 1 business day to process in addition to the shipping times listed below for your selected shipping method.

REMINDERS

1. Some remote areas may not be able to deliver such as A0K1M0, B0W3T0, V0H1H0. Some remote provinces may not to be able to deliver such as Newfoundland and Labrador. If you want to order our products, please contact our customer service!
(Due to issues with our warehouse, we will charge an additional delivery fee of CAD 49.99 for shipments to the Northwest Territories, Nunavut, and Yukon because these provinces are located farther away. Please be advised.)

2. Please note that we don't ship to PO Boxes or APO/FPO addresses so make sure to enter a physical address.

3. Please note that the shipping fee is determined by the order value after any discounts have been applied. Thank you!

4. When ordering from BougeRV, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record, and must comply with all laws and regulations of the destination country. Usually your order will not incur handling charges or customs duties.

5. We accept order cancellations prior to product shipment or production. If the order is cancelled, you will receive a full refund. We cannot cancel an order if the order has already shipped. 

6. We know that professional installation is often required. Due to the possibility of unforeseen issues, we strongly recommend that you wait until the status of your order has been received and verified before making any work to begin using your new BOUGERV product.

7. This solar panel is non- refundable once shipped.

8. When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order. Thank you!

9. If you need further assistance, please contact our customer service - we're more than happy to help!